UX Toolkit
Remote User Research
Unmoderated usability testing
Unmoderated usability testing

Test Prototypes, Websites and Mobile Apps
Moderated Research
Moderated Research

Live video conversations with Users
Information Architecture
Card Sorting
Card Sorting

 
Tree Testing
Tree Testing

 
Participatory Design
Participatory Design

 
Recruitment
UX Consultancy
Pricing
Resources
Webinars
Blogs
Press & Events
Contact
Get paid to test
MENU
welcome logo

Thanks for signing up!

Check your email for further instructions to verify your account.

Return To Home

Resend verification link

welcome logo

Thanks for signing up!

Please use a computer browser to create a user test.

Return To Home
welcome logo

Please wait!

Your account is being created...

error logo

INVALID REQUEST !

Please verify your details and try again.

Return To Home

Remote User Research - Pricing plans


Gather Insights in conversations with your users, wherever they are.

  • Number of Sessions (Annually)
  • Number of Projects
  • Desktop / Laptop
  • iPhone and Android phones
  • Briefing/Debriefing mode
  • Number of observers
  • Translator mode
  • Maximum recording duration

FREE

Try for free

 

Get Started
  • 3
  • Unlimited
  • 10
  • 90 minutes

Surface

$99/mo

Billed annually (USD)

Subscribe now
  • 120
  • Unlimited
  • 10
  • 90 minutes

Profound

$249/mo

Billed annually (USD)

Subscribe now
  • 360
  • Unlimited
  • 10
  • 90 minutes

Enterprise

Ask us

Enquiry
  • Unlimited
  • Unlimited
  • Customised
  • Customised

Plan details


Features Free Surface Profound Enterprise
Chat with members during session
Chat between participant-moderator
Take timestamped notes
Text annotations
Text Transcription
Video clipping
Download Notes and annotations
Download recordings
Recording storage 24 months 24 months 24 months Customised
24/7 Chat Support
Dedicated Account Manager
SAML-based SSO

FAQ

Is monthly subscription available for DeepDive?

Currently we support only annual billing which is a minimum commitment of 12 months from the day you sign up.

What is counted as a Session?

One session is counted when a participant joins the DeepDive call and remains in the session for more than 15 minutes in total along with the Moderator.

Is there a time limit to use my allocated Sessions?

The allocated Sessions under your Pricing Plan are reset upon renewal date of your subscription.

Can I get UXArmy to recruit participants for my research?

Yes, if you need participants for your moderated research sessions, our specialised research recruitment Service can help. Please write to us hi@uxarmy.com with details of timeline, number of participants and profile details.

Can I make payment via my organisation's Purchase Order process?

The Purchase request and Order process is supported for a minimum purchase of 500 Sessions or on the Enterprise plan. If your usability testing needs are equal to or above that number, please drop us a line at hi@uxarmy.com

Will I lose access to the videos after I cancel my subscription?

We keep the account and all its content accessible for as long as 6 months after cancellation of subscription. However, the look and feel of the reports may change as we continuously enhance our platform.

Which payment methods are accepted?

For all our Pricing plans, we accept payments through all major credit and debit cards. PayPal and Bank transfer are not supported. For enterprise plans, payment via Bank transfer is supported. Payment terms are subject to review.

Can I upgrade my existing Plan?

At this time, we do not support this online. In case you require an upgrade, please contact us here hi@uxarmy.com

How can I get a refund?

We support refund requests within 30 days of annual subscription. An amount equivalent to one month of subscription amount is deducted.

Contact Us
illustration logo

Don’t miss out, get notified!

At UXArmy we are busy giving final touches to our Online User testing ecosystem.
Notify me!

This email is safe, we dont spam