UXArmy was initially engaged to do a user research based on the mobile application that I've engaged another developer to work on. It was through the research that we realised the gaps we needed to fill in order to make our app more acceptable into the market. So we engaged UXArmy to relook into the user interface, user experience of our app which they managed very well, despite the transition from the other developer as well as the technical glitches along the way. What is admirable about working with UXArmy team is that they are willing to go the extra mile, putting in extra hours to make sure that our app is on schedule (despite the crazy timeline we put in place in order to meet the right season) and giving advice to us. That's why we signed on a longer term project basis with UXArmy in maintaining, analysing and developing new functions for our app.

Their panel in Southeast Asia allows my design team convenient access to users in the region so we may quickly validate hypotheses and bring us closer to delivering amazing customer-friendly experiences.

Amway Malaysia was looking at enhancing our business owners' digital experience with a new website, and had commissioned this key project to UXArmy as our User Experience research consultant. This project involves a complexity of multiple stakeholders and vendors from across the regions, functions and levels. UXArmy has prove their agility to work with various functions and always proactively listen and responds in accordance to their clients' interests. They are truly advocates of better user experience (UX).

We are a company based in New Zeland and I was looking for help with the recruitment of participants for a UX study in Singapore. The turnaround time with UXArmy was fantastic and the screening was very well done. All the participants fit the criteria and all brought good insights. The customer service was phenomenal, clear and constant communication made possible a replacement of a participant just 30 minutes before the session. I will try other features of the platform for the next study and recommend UXArmy.

PropertyGuru is Asia’s leading online property portal. We conduct research across the region, and have used UXArmy multiple times to recruit research participants in Singapore and in Malaysia. Working with UXArmy is a pleasure – the participants are always informative and are suitably diverse, and the customer service is responsive and helpful. Most of all, I feel comfortable working with UXArmy as a partner. In all of my projects with them, UXArmy has gone the extra mile in helping to refine recruitment criteria with us, as well as to fulfil the same criteria no matter how challenging.