Discover what matters most to your customers

Creating compelling user experiences starts with knowing what your customers value. Stay ahead of ever-shifting consumer trends and preferences with a team that understands how to collect relevant insights to drive concept to launch.

Ask the right questions

Without the right questions and tasks, user research is meaningless. We’ll design the test with you, ask questions, and analyze the results so that you unlock the critical insights for success.

Choose the right research method

Understand what you’re seeking—and how best to find it. From simple surveys to in-depth research, our team can recommend what you need and how best to accomplish it.

Focus on your target audience

Ensure your research includes the right users. Our team can recruit the right participants for you or work with the participants you provide. We can also help you identify the key personas.

Translate insights into action

Unlock the value in the insights you collect. Our team helps yours interpret critical findings and strategize a path to capturing the opportunities they contain.

Engage users in their native language

Users are more expressive in their native language. To tap richer results, we offer language customization for UX research and feedback collection tools.

Proprietary user feedback collection tools

We do both in-person and online research. Having our own user testing and feedback collecting platform gives us additional flexibility to suggest an approach that best suits your needs.

Research skillset of UXArmy

Capture valuable user insights and unlock the potential within them with UXArmy’s extensive User research expertise and tools.

In-depth research

Engage us to find out detailed behavioural information about users and evaluate the interaction experience of your digital products, in-person or remotely.

Ethnographic studies

To understand your users, we go where your users are. Our user researchers study what users do, the relevant 'how's and 'why's. We do observational as well as participatory studies.

Competitor benchmark

You must deliver an experience superior to that of your competition. To maintain your competitive edge, engage us for a thorough analysis of your UX—and identify opportunities for UX leadership in your industry.

Focus groups

Discover users' preferences, needs and wants as our expert focus group moderators conduct these discussions. We conduct focus groups for ideation as well as for user feedback.

User Experience Audits

Ever-changing user preferences can change the perception of your experience. Our UX experts conduct a detailed evaluation of your user experience against well-established, forward-looking usability and design standards.

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Test with your users for free to get feedback on prototypes, websites and mobile apps. No credit card needed.