Plans for every UX workflow
All currencies shown in USD
Best for personal use
Free
$0 forever
1 Full seat | 20 Monthly Credits
Key Features:
- Unlimited studies
- Basic usability tests: Figma prototypes
- Basic insights: Heatmaps, clicks and path analysis
- Full access: Surveys, card sorting & tree testing
- Tasks with conditional logic
- Access to templates library
- Testing with self-sourced participants only
Best for solo research
Starter
$25 per month (Save 14%)
1 Full seat | 25 Monthly Credits
Everything in Free, plus:
- Screen & video recordings
- Advanced usability tests: Mobile apps, live websites & prototypes
- Advanced insights: AI summary & sentiment analysis, navigation paths
- Full access: User interviews & focus groups
- Test in 15+ languages with auto-translations
- Pay-as-you-go for extra platform usage
- Access to UXArmy’s participant panel
- Most popular
Everything in Starter, plus:
- With 3 free collaborator seats
- Add extra full seats anytime
- Shared workspaces
- Manage roles & permissions
- Collaborative test creation
- Collaborative analysis space
- Centralized access to all research & insights
Best for large teams
Organization
Custom pricing
Unlimited seats | Custom Credits
Everything in Pro, plus:
- SSO & Enterprise grade security
- Role-based access control
- Centralized billing & invoicing
- Personalized onboarding & priority support
- On-demand participant recruitment (Add-on)
- End-to-end research assistance (Add-on)
Best for personal use
Free
$0 forever
1 Full seat | 20 Monthly Credits
Key Features:
- Unlimited studies
- Basic usability tests: Figma prototypes
- Basic insights: Heatmaps, clicks and path analysis
- Full access: Surveys, card sorting & tree testing
- Tasks with conditional logic
- Access to templates library
- Testing with self-sourced participants only
Best for solo research
Starter
$29 per month
1 Full seat | 25 Monthly Credits
Everything in Free, plus:
- Screen & video recordings
- Advanced usability tests: Mobile apps, live websites & prototypes
- Advanced insights: AI summary & sentiment analysis, navigation paths
- Full access: User interviews & focus groups
- Test in 15+ languages with auto-translations
- Pay-as-you-go for extra platform usage
- Access to UXArmy’s participant panel
- Most popular
Everything in Starter, plus:
- With 3 free collaborator seats
- Add extra full seats anytime
- Shared workspaces
- Manage roles & permissions
- Collaborative test creation
- Collaborative analysis space
- Centralized access to all research & insights
Best for large teams
Organization
Custom pricing
Unlimited seats | Custom Credits
Everything in Pro, plus:
- SSO & Enterprise grade security
- Role-based access control
- Centralized billing & invoicing
- Personalized onboarding & priority support
- On-demand participant recruitment (Add-on)
- End-to-end research assistance (Add-on)
Have your whole team see what the user sees
Align faster, decide smarter
Tools to run research at any stage
Run tests with real users & real scenarios at any stage - prototype to launch.
Get clarity on what your users actually need
Watch how users navigate your prototype, app, or site with screen & video recordings.
Cut down time to insights with AI & visual analytics
Uncover patterns instantly with AI-driven insights, heatmaps & behavior tracking.
Built for global testing & localized insights
Test in 15+ languages with auto-translations and transcripts. Reach users anywhere, speak their language.
Turn discovery into shared understanding
Unite your team with a shared analysis space. Collaborate using tags, comments, highlight reels.
Enterprise grade security & compliances
GDPR, HIPAA, SOC2, ISO 27001 – we meet the highest security standards, so your data stays protected.
“We’ve been using UXArmy for nearly two years now for both moderated and unmoderated user tests, and it has become a core tool in our UX research process. Over time, we’ve had the opportunity to observe the platform’s growth - and it’s been impressive.”
Martyna Gołębiewska
Senior UX Researcher & Founder at UXHands
Not sure which plan to choose?
Compare all plans
4.6/5
4.6/5
4.6/5
4.6/5
Platform usage
Monthly credits to capture responses
Response limits depend on your plan's credits and each product's credit consumption rate
20
25
70
Custom
Studies
Unlimited active studies
Unlimited active studies
Unlimited active studies
Unlimited active studies
Full seatsFull seats
Includes full-access user seats to create, manage, and analyze research, based on your plan limits
1
1
3
Custom
Additional full seats on demand
Easily add more full-access seats as your team scales, billed as needed
Collaborators
Invite team members to contribute by editing videos, creating clips, adding annotations and insights, without requiring a full seat
3
Custom
Pay-as-you-go
If you exceed your monthly credits, additional usage will be automatically billed in the next invoice cycle
Pooled credits
Analyze user insights
UXArmy AI Summary
Auto-generated summaries of user sessions to save analysis time (available for English feedback)
UXArmy AI Sentiment analysis
Understand participant sentiment (positive, negative, neutral) across test sessions (English only)
UXArmy AI Key takeaway & verbatims
Access timestamped quotes and takeaways to validate the AI summary. English feedback only
Heatmaps
Visualize where users focus or interact most in your prototypes or websites
Path analysis
Track and understand how users move through your product to optimize flow
Navigation paths
See how users navigate through your information hierarchy for websites, prototypes
Mouse clicks
Capture and analyze all user clicks for better interaction insights
Download reports
Export test reports and data for sharing or deep analysis
Collaborate & share findings
Team & seat management
Control roles, access, and permissions for every member of your team
Shared workspaces
Collaborate in real-time with your team in centralized project workspaces. Editors can create multiple workspaces
Collaborative test creation
Invite teammates to help design and build research studies
Collaborative analysis with team members
Work together on tagging, insights, and clips to make sense of the data faster
Analysis space
A centralized hub for reviewing highlights, clips, annotations, and insights
Tagging and analysis
Label key moments in sessions for quick reference and deep dives
Video clips
Extract short clips from test videos to highlight specific behaviors
Time-stamped notes
Click any note to jump directly to that moment in the session video
Highlight reel
Compile multiple video moments into a single highlight reel to share with stakeholders
Video annotations
Add comments directly onto the video timeline for team visibility
Mention teammates
Tag colleagues in notes or annotations to loop them into specific findings
Hidden observers
Let stakeholders watch moderated sessions discreetly without interrupting
Hidden group chat
Observers can chat privately during live sessions to share insights or flag moments
Project folders in DeepDive®
Organize interviews and focus groups into structured folders for easy navigation
Note taking
Take notes during sessions and link them to the exact moment in the video
Shareable reports with password protection
Create reports that are easy to distribute while keeping sensitive data secure
Google sheets integration
Automatically send survey and test results to Google Sheets for easier analysis
Slack integration
Push test updates and insights directly into your team’s Slack channels
Recruit participants
Self-sourced participants
Custom screener questions
Filter participants with custom screening questions before they join your test
Unique invite URL by test
Each test gets platform generated unique url that you can share to invite your self-sourced participants
Custom URL redirection
Use Redirect URLs to track participants from external providers by adding unique identifiers to your test
Collaborative analysis with team members
Use Redirect URLs to track participants from external providers by adding unique identifiers to your test
1:1 user interview scheduling
Moderators can soon share time slots for participants to book 1:1 sessions directly
Nondisclosure Agreement (NDA)
Have participants sign an NDA before starting the test
UXArmy’s participant panel
Access to panel participants
You can top up Panel credits to get feedback from uxarmy's own panel of participants
Custom audience filters
Filter participants based on specific demographic criteria
Custom screener questions
Use custom questions to screen participants for better study matches
Nondisclosure Agreement (NDA)
Ensure confidentiality with NDA agreements for participants
Add-on Services
Let UXArmy help you find the right research participants
Use panel credits to recruit real users fast. Available for all paid plans, for unmoderated usability tests, Figma usability tests & surveys.
Multi-language testing
Participant UI in local languages
Get higher-quality feedback by running tests in your participants' native language
Transcription in local languages
Get automatic transcriptions in the language the test was conducted in
Translation of transcription
Automatically translate transcriptions in 15+ languages
Video guides for participants
Interpreter channels for user interviews
Observers can choose to listen to the main audio channel or one of the interpreter channels
Interpreter channels for focus groups
Observers can choose to listen to the main audio channel or one of the interpreter channels
Support & security
Email support
Chat support
Online chat support on Whatsapp, Slack, Telegram or similar applications
Priority support
Dedicated onboarding
Dedicated CS manager
Single Sign-On (SSO)
Report access control
Industry-grade compliance & data security
Frequently asked questions
What are platform credits & panel credits?
Platform credits are the currency used across all UXArmy products, such as usability tests, surveys, and other research tools. These credits are made up of two types:
Monthly Active Credits: Allocated at the beginning of each billing cycle and reset at the end of the month. These are the credits you primarily use for your research.
Carryover Credits: Credits from refunds, bonuses, or special offers that don’t expire and remain available for future use.
Panel credits, on the other hand, are used for recruiting participants from UXArmy’s user panel and needs to be purchased as an add on
When are platform credits deducted?
Platform credits are consumed when you run tests or collect responses across all UXArmy products.
These credits are part of your overall credit balance based on the plan you choose.
While the credits you have can be used across all products, each product has a different “credit consumption rate,” meaning the number of credits used per response may vary depending on the product.
What are my payment options?
Currently, we accept payments via credit card.
We’re working to offer additional options soon, but for now, credit card payments help us keep things quick and straightforward for you
What should I do if I need more credits for my study this month?
If you need additional credits, you can either use our pay-as-you-go option or time your research to end at the end of your payment cycle, allowing you to utilize credits for the following month as part of your current study
Frequently asked questions
What are platform credits & panel credits?
Platform credits are the currency used across all UXArmy products, such as usability tests, surveys, and other research tools. These credits are made up of two types:
Monthly Active Credits: Allocated at the beginning of each billing cycle and reset at the end of the month. These are the credits you primarily use for your research.
Carryover Credits: Credits from refunds, bonuses, or special offers that don’t expire and remain available for future use.
Panel credits, on the other hand, are used for recruiting participants from UXArmy’s user panel and needs to be purchased as an add on
When are platform credits deducted?
Platform credits are consumed when you run tests or collect responses across all UXArmy products.
These credits are part of your overall credit balance based on the plan you choose.
While the credits you have can be used across all products, each product has a different “credit consumption rate,” meaning the number of credits used per response may vary depending on the product.
What are my payment options?
Currently, we accept payments via credit card.
We’re working to offer additional options soon, but for now, credit card payments help us keep things quick and straightforward for you
What should I do if I need more credits for my study this month?
If you need additional credits, you can either use our pay-as-you-go option or time your research to end at the end of your payment cycle, allowing you to utilize credits for the following month as part of your current study
Add-on Services
Need expert support for User Research?
Whether it’s participant recruitment, test setup, insight analysis or end to analysis, we step in wherever you need us.
