What’s in it for you?

Benefit from participating in real product development. We offer incentives for our User Advocates’ input.

Get a sneak peek

See the future before anyone else! User Advocates have an insider’s view of the latest in digital product development.

Earn rewards

Earn compensation for your time and feedback. We reward User Advocates for participation.

Drive innovation

Voice your opinions and preferences to business owners. Influence product development that shapes the future.


How it works?

1

Sign up

Be the first to see product prototypes. Sign up to join our User Advocate community to take tests and participate in research panels.

2

Take tests anywhere

Give feedback when and where it works for you. We deliver instructions for all user tasks via email.

3

Earn rewards

Be rewarded for your opinion. We offer incentives for task completion and study participation.

4

Be invited

All tests and studies are based on specific demographics. Complete your personal profile to be included in our community and invited to participate.


Frequently asked questions

What is a User Advocate?

UXArmy User Advocates are people like you and me who sign on to test websites and apps in development--sometimes even before they’re released to the public--and to provide constructive feedback on how easy or friendly they are to use.

What are you looking for in a User Advocate?

  • You don’t need special technical expertise. We’re seeking  consumers with a range of technology experience to provide constructive feedback on the user friendliness and ease of use of websites, apps, chatbots, and more.

  • Your opinion is important! We’re not looking for people who say good/bad, like/dislike.

  • You should be willing to provide your suggestions on how an app or website could have worked better for you.

  • You must be 18 years of age or older with access to desktop or mobile devices.

What do I need to get started?

To be a mobile tester, you’ll need an Internet connection, access to wifi, and an Android or iOS smartphone/tablet/phablet. Otherwise, you’ll need access to a desktop/laptop computer, microphone (built-in or accessory) and an internet connection.

What will I do as a User Advocate?

You’ll need to complete a one-time installation of UXArmy’s testing software to your device. Then, once you’re invited to take a test, follow the instructions provided. For mobile app testing and task-based tests, your screen is recorded while you take the test—so do not access any confidential information during the test. Once done, you submit your test. A complete submission requires uploading your screen recording to the UXArmy server, which will automatically happen when (and only when) you’re connected to wifi. (We do this to ensure we don’t eat into your 3G/4G mobile data limit.)

 

Occasionally we recruit User Advocates to participate in in-person user research. If we choose you, we will follow up with instructions on your role.

What am I being compensated for?

We pay you for taking a test and submitting your comments and suggestions along with the required recordings. Screen recording is required for most tests, voice recording for some. The instructions will tell you what’s required.

How will I be compensated?

Compensation varies depending on the test you’re selected for. We offer monetary compensation as well as points-based rewards. Incentives for in-person user research are generally higher, because you may be required to travel to the location where the user study is conducted, and the time commitment is greater.

How do I get paid?

We pay our User Advocates via PayPal, and use other electronic means (such as e-gift and Alipay) mainly in countries where PayPal is not widely used. You will receive your payment within 7 days after completing a website or app test. (This waiting period allows us to ensure the quality of your recording). A test is only considered complete when your screen recording is uploaded, so make sure you connect to wifi after you complete the test.

How much money do I make?

Payment is commensurate with the complexity of the task or study. For task-based tests that record your think-out-loud audio and video, average compensation is $10. For standard surveys, average compensation is $5. In-person interviews and user research average $100, and payment varies depending on length and complexity of study and user demographic.

How will my personal data be used?

We mainly use your personal data to select you for the right test or study, to process compensation, and to improve our utilisation of your service as a User Advocate. We do not sell, trade, or rent our User Advocates information to others. Learn more about our Privacy Policy.  

How do you prevent people from creating multiple accounts?

We have in place algorithms that check on feedback from the UXArmy User Advocates panel and ensure that feedback benefits businesses. Additionally, validations are also in place to ensure that users do not create multiple accounts to earn credit without giving additional value to businesses. Dishonesty in providing feedback may render your account deactivated or banned, and credits forfeited if evidence has been validated by our management team.

Read the detailed instructions specific to different type of user studies

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