Turn user insights
into your competitive edge
From digital to real world, create experiences that resonate,
with AI powered user research platform and local experts
Smarter UX research throughout the stages
Sketching ideas or scaling up? UXArmy powers your decisions with fast, reliable user insights at every step
- Discover user needs & validate concepts
- Figma prototype usability testing
- Live Mobile App usability testing
- Live Website usability testing
- Competitor benchmarking studies
- Optimize for the overseas markets
- Improve site navigation & UX copies
- In-depth expertise in APAC region
Trusted by teams worldwide
Our team found UXArmy to be an affordable and reliable solution for running research.
The UXArmy team’s responsiveness to my feedback has helped in improving our reporting of results to our client. That made our UX research outcomes more effective.
Tania Lang
Principal & Lead UX coach
Game-changer for user empathy. UXArmy’s AI-Powered summary showed me subtle, invisible UI issues. X-ray vision for UX!
Martyna Gołębiewska
Senior UX Researcher & Founder at UXHands
Real-world UX training made simple. UXArmy’s AI translation let our students run multilingual studies with pro-level tools.
Yvon Huang
Founder & CEO of UXY Studio
Our team found UXArmy to be an affordable and reliable solution for running research.
The UXArmy team’s responsiveness to my feedback has helped in improving our reporting of results to our client. That made our UX research outcomes more effective.
Tania Lang
Principal & Lead UX coach
Game-changer for user empathy. UXArmy’s AI-Powered summary showed me subtle, invisible UI issues. X-ray vision for UX!
Martyna Gołębiewska
Senior UX Researcher & Founder at UXHands
Real-world UX training made simple. UXArmy’s AI translation let our students run multilingual studies with pro-level tools.
Yvon Huang
Founder & CEO of UXY Studio
Powerful tools for fast, flexible user research
Unmoderated usability testing for mobile
apps, websites & prototypes
Unmoderated usability testing for mobile apps, websites & prototypes
Recruit the right participants seamlessly, gather actionable insights, and confidently iterate your designs to create experiences your users will love
KEY FEATURES
Powerful features for effective usability testing and easy analysis
Informative Dashboard
Visualize user behavior and identify key trends with our intuitive, centralized dashboard. Gain instant access to actionable insights and track progress effortlessly.
Figma Integration
Seamlessly integrate your Figma prototypes and track every user interaction with pinpoint accuracy. Uncover hidden usability issues and create flawless user journeys.
Task Logic
Design dynamic user tests with branching logic. Automatically guide users through different task flows based on their responses, revealing deeper insights into complex user behaviors.
Screen & Audio Recording
Record and playback the user interactions with screen along with verbalised feedback.Pinpoint click points, navigation patterns, and verbal feedback to understand the “why” behind user behavior.
AI Summary & Auto Transcriptions
Save hours of analysis with AI-powered summaries and sentiment analysis. Access accurate transcriptions in 25+ languages with timestamps, making global user research effortless.
Heatmaps
Visualize user attention with interactive heatmaps. Identify areas of interest, confusion, and missed opportunities to optimize your design for maximum impact.
DeepDive®: User insights through interviews, focus groups & usability testing
Conduct 1:1 interviews, Dyads, Triads, and Focus Groups, collaborate in real time, and gain invaluable insights—all within one powerful, intuitive platform
KEY FEATURES
Real-time research for real-time clarity
Flexible Interview Formats
Conduct any type of user research session—from intimate 1:1 interviews and collaborative Dyads/Triads to dynamic Focus Groups with up to 10 participants—all within a single, flexible platform.
Up to 3 hour Long Sessions
Dive deep into user feedback with extended session lengths of up to 3 hours. Explore complex topics, ask detailed follow-up questions, and uncover valuable insights that other platforms miss.
Learn More with 3-Screen Sharing
Gain a complete view of the user experience with simultaneous sharing of up to three screens during sessions—across both mobile and desktop. Easily explore multiple perspectives and capture richer insights.
Centralized Project Library
Organize and access all your research in one centralized project library. Launch instant sessions, import existing data, and keep every project readily available for streamlined workflow and efficient collaboration.
Analysis Space for Faster Review
Streamline your analysis with a dedicated workspace that centralizes all your research data—notes, bookmarks, highlight reels, and transcriptions—ready for export with a single click. Save time and accelerate your insights.
Instant Transcription & Multi-Language Support
Capture every nuance of user feedback with instant transcriptions in multiple languages. Break down language barriers with translations in over 30 languages, enabling global user research and deeper cross-cultural understanding.
Design intuitive navigation with card sorting
Optimize your website or app’s navigation and structure with Card Sorting.
Understand how users organize information to create clear, intuitive, and effective user flows
KEY FEATURES
Structure your experiences around real user mental models
Open, Closed & Hybrid
Conduct any type of card sort—Open, Closed, or Hybrid—to understand how users categorize information and build the optimal content hierarchy for your needs.
Import Card and Categories
Save time and effort by seamlessly importing existing cards and categories from CSV, XLS, and XLSX files. Quickly get started with your card sorting studies without manual data entry.
Screener Integration
Recruit the perfect participants for your study with our integrated screener. Automatically filter participants based on your specific criteria, ensuring you gather relevant and actionable insights.
Shareable Links
Easily share card sorting studies with stakeholders via shareable links. Gather valuable feedback from colleagues and clients without requiring them to create an account.
Similarity
Accelerate your analysis and save valuable time with automated similarity analysis. Quickly identify patterns and relationships between cards, uncovering key insights without tedious manual review.
Validate and optimize your navigation with tree testing
Test your website or app’s structure with Tree Testing to see where users get lost—and why. Fine-tune menus, categories, and labels for better findability
KEY FEATURES
Fix navigation confusion before it hurts UX
Import hierarchy of items
Quickly import your existing site structure from CSV or XLS files, saving you valuable time and simplifying the setup of your tree testing studies.
Tasks and Success Rates
Gain clear insights into user navigation success with detailed task completion and success rates. Easily segment data to understand where users succeed and struggle, enabling targeted improvements to your navigation.
Destination Matrix
Visualize user navigation paths with the Destination Matrix. Identify common first clicks and final destinations to understand how users are navigating your information architecture and pinpoint areas of confusion or friction.
Pie Tree
Understand user navigation patterns at a glance with the Pie Tree visualization. See the distribution of paths taken by participants, quickly identifying the most and least successful navigation routes.
Downloadable Reports
Easily share your findings with stakeholders by exporting comprehensive reports in XLS format. Quickly communicate key insights and facilitate data-driven discussions about navigation improvements.
Get to insights 10x faster with AI
Turn hours of response footage into next steps in minutes with UXArmy’s AI tools. Whether it’s 5 testers or 500, you’ll see what users feel and struggle with – so you can act faster
AI Summaries & Sentiment Analysis
Get instant summaries of key takeaways and sentiments at both the project and participant level. Avoid the need to sift through hours of usability test recordings.
AI Auto-Transcription & Translations
Run remote usability tests in the local language of your target market. With AI-powered transcription and translations, instantly localize tasks and user feedback for global teams.
Timestamped Verbatim & Highlights
See the quotes that support the AI insights. Watch the video
highlights to understand the context of the user feedback.
AI Follow-up Questions
Don’t miss a chance to probe deeper even in unmoderated
user research. AI-generated follow-up questions help you uncover what users think, not just what they do.
Sometimes you need a partner who understands
product teams - not just a DIY platform
Sometimes you need a partner who understands product teams not just a DIY platform
In-house research expertise
Need help with test design, participant recruitment, or result analysis? We step in where it counts. Use the platform yourself, or let us run your research start to finish.
Insight is only powerful when shared
When your whole team sees clearly, everything moves faster. Visual analytics, highlight reels, shared workspaces for collaborative analysis and learning.
Product Teams
Prioritize the features that users actually need, not just what you think they do
User Research Teams
Speed up the operations and analysis to focus on quality test design and insights
Designed for trust and secured for scale
Secure & compliant
GDPR, HIPAA, SOC 2, ISO 27001—we meet the highest security standards, so your data stays protected
Security that scales with you
Robust protection and compliance standards to keep your data safe, no matter your company’s size.
Stay ahead of data threats
We secure our systems through vulnerability testing, dark web monitoring, and advanced threat detection.
Your account, your control
Two-factor authentication, SSO, device management & password security keep your account locked down.
File sharing & permissions
Advanced sharing controls like passwords, expiration dates, and easy revocation ensure secure access.
AI you can trust
Your data stays private—AI-powered features process insights securely, without storing sensitive information.
We’re proud to be recognized
Based on G2.com Spring 2025 reports
Product Updates
Regular release of new features and usability enhancements to make your work a little more fun, easier and efficient. We improve UXArmy everyday, one bit at a time.
New Task Types Released
- Matrix Question : For structured grid-based responses
- Simple Input Task : With built-in input validation
- Note Task : Share context or background info without requiring a user response
Editable SUS Questions
You can now customize the default System Usability Scale (SUS) questions to better fit your product or research needs.
Continue URL
Starts the next task from the page where the participant left off. Perfect for testing multi-step user journeys.
New Test Results UI
A new reporting experience is coming – with improved AI insights, easier access to recordings, and clear visibility to the key moments of the user journey
Survey tool exiting Beta
We’re getting ready to graduate from Beta!
With new question types added, our enhanced survey tool will soon be officially released.
AI Tagging
Get ready for a major upgrade.
Our upcoming AI tagging is 3x smarter, giving you sharper insights with less effort.
Frequently Asked Questions
What types of research does this platform support?
UXArmy covers usability testing (websites, mobile apps, prototypes), card sorting, tree testing, surveys. You can also run remote user interview, focus group discussions. Both moderated and unmoderated studies are supported, which mainly helps in transforming user feedback into actionable insights for your product.
Can I test mobile apps as well as live websites and prototypes?
Yes, you can test mobile apps, live websites, and prototypes, but the testing process and tools will vary depending on the type of digital product you are testing,you can run “native” mobile app usability tests in addition to prototypes and live website usability tests. This ensures you capture insights from every stage of the product lifecycle.
Do you provide recordings of tester experiences?
Yes. UXArmy test results include screen and audio recording of the full tester’s experience for usability tests (website, mobile app, prototypes), and surveys. Recording can be turned off for prototype testing, surveys.
Which devices are supported?
Desktop/laptop, Android phones & iPhones, tablets (Android and iOS) are supported for all types of studies. The only exception is card sorting, which is limited to desktop/laptop.
Does the platform support multiple languages?
Absolutely. You can run studies in different languages, with built-in transcription and translation to make analysis simple. Participant UI is also available in multiple languages which includes English, Arabic, Chinese (simplified, traditional), French, German, Hindi, Indonesian, Italian, Japanese, Korean, Portuguese (Brazil), Spanish, Tagalog, Thai, Vietnamese. We keep adding languages so enquire if you don’t see the one you need.
Do I need to insert a few lines of code (sdk) to enable live website testing?
No. We understand the security concern such an approach may raise so do not require a few lines of code (sdk, javascript) be inserted into your asset for testing unlike other platforms.
Does your platform capture usability metrics during user interviews?
It’s possible. We have a solution that enables you to capture usability metrics – like task completion time, task success rate, navigation path analysis, heatmaps – for Figma prototypes during a user interview on DeepDive®.Enquire to learn how.
How are you different from other research platforms?
We combine breadth and depth: from prototypes to live mobile apps, across mobile phones and laptops, with strong multilingual support, AI-powered insights, and customized plan. It’s everything you need in one platform, without compromise.
Do you also provide UX research services as well?
Yes. We offer fully outsourced user research, or partial support like moderation, test design depending on where you are located.
Is the platform suitable for non-researchers?
Absolutely. Product managers, designers, and marketers can launch studies with minimal setup, while researchers can access advanced features for deeper insights.
How does the platform help me analyze results?
AI-powered summaries, sentiment analysis, highlights with auto-tags, and infographics like heatmaps, navigation path analysis make it easy to spot patterns. You can also export raw data and videos for deeper analysis or take video clips within the platform.
Does your platform provide transcription, translation?
Absolutely. All recorded studies have in-platform transcription, available in multiple languages. For global teams, you can use our translation feature to translate tasks into the local language during test creation and also translate transcriptions into your preferred language.
Can my team collaborate on analysis?
Yes. Pro plan or Organization/Custom Plan users can create clips, add notes, and build highlight reels together – making it easy to share insights across the team.
How do I share findings with stakeholders?
You can give them collaborator access or, if they don’t want the hassle of signing in, share the view-only-url to test results. You have the option to password protect.
Does it integrate with the tools I already use?
Yes. You can connect your study or survey with Slack and Google Sheets, as well as export your data in Excel or CSV format. You can also download study videos and insights for deeper analysis.
How to identify the right participants in research?
Invite your own users, or tap into our managed participant panel with flexible targeting. In both cases, you can use an in-test screener to only have participants who meet your selection criteria take the test.
Can I target participants from your user panel?
Absolutely. Before launching the test, you can select the demographic criteria and add in-test screeners to collect feedback from only the testers that meet your behavioral selection criteria. Those who don’t pass the screener will not see your test or assets.
How to determine the right number of participants for usability studies?
A general rule of thumb is that 5 to 7 participants are a commonly recommended sample size for usability testing. However, it is also important to understand that a larger number of participants may be required depending on the research method and the type of data you’re looking to gather.
How do you detect fraud?
We have an internal process by which we identify and remove blacklisted participants. Screen & audio recording is an additional layer of scrutiny which you yourself can use to see how sincere the tester was.
Can I use your panel for user interview?
We provide participants for unmoderated and moderated research, but participants for moderated research are via recruitment services as we apply additional validation for quality.
Can I use my own participants or participants from a third party user panel company on UXArmy?
Yes. UXArmy platform will generate a unique invite link that you can share with your self-sourced participants. You also can utilize ‘Redirect-url’ to send your participants to specific destinations at the end of the test, and add dynamic parameters to collect personal identifiers like user ID, email, country.
Where can I find tutorials and other Help content?
- Online tutorials are available at the
Help Center - Video user guides for Researchers are available in uxarmy’s YouTube playlist –
UXArmy Products - User guides for your (self-sourced) Participants are available in
this playlist on YouTube- In case your participants are not familiar with usability testing, we suggest you share this video on
how to give feedback
for a usability test with them
- In case your participants are not familiar with usability testing, we suggest you share this video on
- Demo videos are available
here
How is my data protected?
Your research data is stored securely and complies with international privacy standards. Enterprise customers benefit from advanced compliance options.
Can a human help me?
You can email hi@uxarmy.com or write to us in our chat and we’ll reach out to you.
If it’s a sales enquiry, please use Contact Sales.
If you are our Enterprise client, please reach out to your account manager.
Are you SOC2 Type 2 compliant?
Yes. UXArmy is SOC2 Type2, ISO 27001, GDPR, HIPAA compliant.
How can I submit a feature request or feedback?
We love hearing from our users. Please write to us at hi@uxarmy.com
