This Privacy Policy applies to the collection, use, disclosure and handling of Personal Information by UXArmy Pte. Ltd. and its related entities (“we”, “us”, or “UXArmy”), including information collected via uxarmy.com (our “website”) product pages, mobile and/or web applications (collectively, the “Services”).
We are committed towards protecting and safeguarding the Personal Information (as defined in section 1 herein below) of all and any of the users (including but not limited to customers, users, end-users and candidates) “users”, “you”, “your” which may be collected by us in consequence of your use / access / browsing of the Website and/or the Services. Any Personal Information collected from you on the Website shall be governed by this privacy policy (“Privacy Policy”). This Privacy Policy provides for the nature and type of Personal Information collected on the Website and/or during the provision of Services, the manner in which it is collected, use of such information, and disclosure and handling of such information by us. The users are advised to read this Privacy Policy, along with our Terms of Use which set out the legal terms governing delivery, access and use of the Services (together the “Terms”), before using / accessing / browsing the Website and/or availing Services and providing us with your Personal Information.
This Privacy Policy lets you know what happens to any personal data that you give to us or that we collect from you. We collect only the minimum amount of Personal Information necessary for you to make use of our Services; and we will only ever use your data as this Privacy Policy describes.
By using / accessing / browsing / the Website and/or Services, you signify your consent for UXArmy to manage your Personal Information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, then such you shall not be authorized to use / access / browse the Website and / or the Services. You can contact us via email at info@uxarmy.com
This Privacy Policy applies to the users who are using / accessing / browsing UXArmy Pte Ltd’s website at www.uxarmy.com (the “Website“), our web application available on the Website (the “Services“) and other interactions (e.g. customer service inquiries, live chat etc.) you may have with UXArmy.
This Privacy Policy does not apply to any third party applications or software that integrate with the Services, or any other third party products, services or businesses, where we are not the controller of your personal data.
The collection and processing of information, including Personal Information, in the course of other contractual or commercial engagements that we may enter into with you, will be done in accordance with the specific terms applicable thereto, and not by this Privacy Policy.
By using / accessing / browsing the Website and/or Services, or by otherwise giving us your information, you confirm that you have the capacity to enter into a legally binding contract and that you have read, understood and agreed to the practices and policies outlined in this Privacy Policy and our Terms of Service. You hereby consent to our collection, use, sharing, and disclosure of your information, including Personal Information, as described in this Privacy Policy.
Personal information may be shared with our processors.Each of these processors will be bound by an agreement we have in place, which will limit their processing capabilities and mandate security measures for your personal data. Your personal information will never be sold by us.
Additionally, we may disclose your personal information in the following situations: (a) when required by law or legal process; (b) in response to legitimate requests from public authorities, such as those pertaining to national security, law enforcement, or other requests; (c) in order to look into possible violations of any terms or policies that apply to our products or the services that we, our affiliates, or third party providers provide; (d) in the event that we reasonably determine that doing so is necessary for defending, exercising, or establishing our legal rights; (e) to look into allegations of fraud, misrepresentation, or other misconduct; (f) in connection with a potential sale, merger, change of control, bankruptcy, or similar transaction; and (g) to other third parties with your express consent.
4.1.1 We collect Personal Data about you when you voluntarily submit such data directly to us through our Service. This can include information you provide to us when you register with us, edit your profile, upload content, purchase services, correspond with us, respond to a survey, enter a promotion or use some other feature of our Service.
4.1.2 At various places on our site you may be requested to enter certain personal information. Personal information that must be provided in order to use the requested services will be indicated at the time of collection. If you choose not to provide this personal information, we may not be able to provide some or all of the features and functionalities of the Service to you or respond to your other requests. Other personal information that you are not required to provide in order to receive our services may be voluntarily given and you are free to decide not to give such personal information.
4.1.3 The policy sets out the categories of Personal Data we collect about you and how we use that information. The table also lists the legal basis which we rely on to process the personal information and the recipients of the personal information. Please also refer to the section titled ‘Use of Cookies’ below in section 6.
4.1.4 Additionally, we automatically gather information about your device and how you access and use the Service, as well as Personal Data.
4.1.5 We may link or combine the Personal Data we collect directly from you and the Personal Data we collect automatically from you. This allows us to provide you with a personalised experience regardless of how you interact with us.
4.1.6 We may also link or combine the Personal Data we collect directly from you and other personal data we collect about you using publicly-accessible sources such as Google. All additional personal data collected from these third-party sources has been made public by you.
4.1.7 Any personal information we gather about you may be aggregated and anonymized (such that it does not directly identify you). Such anonymized information may be used by us for research, data analysis, IT system testing, website enhancement, and the creation of new features and products.
4.2.1 Participant Data is not gathered by us for personal use. Rather, the client who registered you as a participant on the Service provides us with this Participant Data, or we obtain it directly from you on their behalf and per their instructions. Clients can create screen recordings of Participant activity on a UXArmy-compliant website or application ("Recording"). The information that client will collect must be disclosed to participants and the client is in charge of getting the required consents from them.
4.2.2 We use Participant Data to provide the Service to the client who signed you up as a participant on the Service. We do not use Participant Data for any other purposes.
4.2.3 If you would want additional details regarding the types of Participant Data that we gather on behalf of the client who registered you as a participant on the Service, and/or regarding the rationale behind the collection of such Participant Data, kindly get in touch with them.
We collect the basic user information through common internet technologies, such as web server logs. This information is collected from all users who visit our Website, whether they have an account or not. The browser type, preferred language, referring website, and the date and time of each visitor request are among the details we collect from every user on our website. Additionally, we gather information that could be used to identify a specific person, such as Internet Protocol addresses.
Based on the location and prospective use of our products and services, this is done to enhance the visitor experience and offer better content and service to both our present and potential users.
If you use our Services to login, upload files, or source participant files, we gather your email address, contact information, location, and filename or URL. We collect this information so that we can provide you the requested services.
If you contact us with a sales or support inquiry, we will collect the information you provide during your correspondence, such as your name, address, email address, and telephone number.
To address any questions or concerns you may have about our Services, including how we gather, store, and use your Personal Information, or if you would like a copy of the data we maintain about you, we will gather, use, and retain the types of information described in this Section 4.1 ("Personal Data").
In order to access user emails, UXArmy needs permission from Google. After a user grants permission, the organization only retains the attachment and the email address of the account that was used to scan through the user's emails. UXArmy uses approved Google accounts to plan meetings (interviews) and sends pertinent emails to candidates about the process on behalf of the registered platform user. It also makes changes to the integrated calendar for the approved Google accounts.
The Google API Services User Data Policy, which includes the Limited Use criteria, will be followed by the data derived from Google APIs.
We do not collect or keep any specific categories of personal data, such as genetic information, health information, or religious information. Although UXArmy does not seek or collect any special categories of personal data, we understand that you may save such information in your account through the files you submit. If you ask us to upload or keep any files containing special categories of personal data on our Singapore-based servers, we will only do so at your request as a data processor and service provider, and in accordance with our Terms of Service with you.
We utilize the information, including Personal Information, you provide to us in a variety of ways, and our legal basis for processing your information is outlined below:
We utilize your Personal Information to provide you with various talent selection Services that are in accordance with our Terms of Service. In particular, we will use your data to: create an account; upload the files you provide us with, convert them to a more user-friendly format, and complete and improve the task of talent selection and service usability; and send you links to access and view our service output to the email address you provide us. We must utilize your Personal Information in this manner in order to fulfill our commitment to you as stated in our Terms of Service.
If you contact our support team, we may utilize the information you provide in order to respond more effectively to your inquiry. Our use of your Personal Information in this manner is required to fulfill our customer service obligations to you under our Terms of Service. When it is in our legitimate interests to process your Personal Information for customer service purposes, even in the absence of a contract, we may do so.
If you approach us with a sales inquiry, our marketing and sales teams may use the information you supply to us to communicate relevant platform information with you on a regular basis, allowing you to make an informed decision.
We use account data to manage accounts and monitor invoicing and payments. UXArmy may need to get in touch with you for invoicing, account management, and other related purposes. In order to fulfill our duties to you under our Terms of Service, we must use your Personal Information in this manner. Only a small number of UXArmy authorized staff have access to your information, including Personal Information, and they will only do so in order to get in touch with you regarding any of these issues.
In order to abide by court orders and other comparable legal or regulatory requirements that are relevant to us, we may utilize your information, including Personal Information. This could apply to circumstances where we believe that complying serves our legitimate interests or the legitimate interests of others, as well as when we are compelled by legal authorities to do so.
We might utilize data, including your IP address, to assist us stop misuse of the services we offer and look into any possible misuse or security breaches. In such cases, we have a right to handle your data under these situations.
We will conduct a balancing test to make sure that your interests or fundamental rights and freedoms, which call for the protection of the Personal Information, do not outweigh ours or anyone else's legitimate interests if we rely on them to use your Personal Information. Using the contact information provided, you may ask us questions about this balance test.
Additionally, for certain business needs, including generating aggregate statistics or reporting, we gather and utilize data that has been anonymized or combined. The anonymized data we gather for these purposes, however, will not allow us to identify any one person in particular.
To request that your information be deleted, send an email to info@uxarmy.com with your details.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data. We use encrypted information included in cookies, if you have decided to identify yourself to us, so we may recognize you specifically when you log into the Services and handle your requests and transactions online.
These include Hotjar and Mixpanel.
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features. These cookies cannot track your browsing activity on other websites. They don’t gather any information about you that could be used for advertising or remembering where you’ve been on the Internet outside our site.
These include Youtube,Tawk.to, LinkedIn, Hotjar and Mixpanel.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. We use these cookies to collect information about how you use our site, monitor site performance, and improve our site performance, our services, and your experience.
These include Google Analytics, Hotjar and Mixpanel.
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns. Our third-party advertising partners may use these cookies to build a profile of your interests and deliver relevant advertising on other sites.
These include Google Ads Conversion Tracking, Meta, Youtube, LinkedIn and X.
We do not share, sell, rent or trade your email address with any third parties for any commercial purposes. We may share Personal Information with a limited number of third-party vendors who process it on our behalf to provide or improve our Services, and who have agreed to privacy restrictions and security obligations consistent with this Privacy Policy.
We will share your Personal Information with the following third party vendors:
When we transfer your data to our vendors, we remain responsible for it. We try to ensure that any third parties with whom we share your Personal Information are limited (by law and by contract) in their ability to use your Personal Information for any purpose other than to provide services for us.
We may share Personal Information where it is in our legitimate interests to do so to run, grow and develop our business if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will ensure it is under terms that preserve the confidentiality of Personal Information, and we will notify you on our Website or by email before any transfer of your Personal Information.
We may transfer Personal Data to third-party agents or service providers who perform functions on our behalf. We enter into written agreements with those third-party agents and service providers that require them to provide the same level of protection that the GDPR requires and limit their use of the data to the specified services provided on our behalf.
We take reasonable and appropriate steps to ensure that third-party agents and service providers process Personal Data in accordance with our data privacy obligations and to stop and remediate any unauthorized processing.
The subprocessors we use include Google Asia Pacific Pte. Ltd. , Amazon Web Services, Inc., Atlassian Pty Ltd.
UXArmy may disclose personally-identifying information or other information we collect about you in response to a valid subpoena, court order, warrant, or similar government order, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large. This may include exchanging Personal Information with other organisations for the purposes of fraud protection and credit risk reduction.
We will also disclose your Personal Information to third parties in order to enforce or apply our terms and conditions or any other agreement or to respond to any claims, to protect our rights or the rights of a third party, to protect the safety of any person or to prevent any illegal activity.
We implement appropriate and reasonable technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage. All personal information we collect will be stored on our secure servers. We also limit access to your personal information to those employees and other staff who have a business need to have such access. We have put in place procedures to deal with any actual or suspected personal data breach. In the event of any such breach, we have systems in place to work with applicable regulators. In addition, in certain circumstances, we may notify you of breaches affecting your personal information where we are legally required to do so. We will never send you unsolicited emails or contact you by phone requesting your account ID, password, credit or debit card information or national identification numbers.
The UXArmy will use strict procedures and security features to prevent unauthorised access to it.
As a minimum we take the following measures to secure your data:
We will maintain your Personal Information for as long as your account remains operational or as necessary to serve you with the Services you have requested. Once your account is deleted, we will permanently delete any files related with it (in compliance with our Terms of Service).
We will not store any files that you upload or source using the service for the purpose of testing the Service, including their converted format, on our systems. We will keep Personal Information, such as your IP address, email address, contact information, and browser details, for no more than 90 days after request of deletion of account.
By using our services and giving us your personal information, you agree that UXArmy may receive and process that information. Your personal information might be sent to other nations where our service providers and affiliates are located.It is crucial to remember that the data protection regulations in some of these nations can differ from those in your own and might not provide the same level of security. We will make sure that these providers sign an agreement that includes suitable safeguards for your information.
UXArmy may transfer your personal data to countries other than the one in which you live, including to our hosting servers with reputed suppliers located in Singapore. If we provide any Personal Information about you to any such non-EEA entities, we will take appropriate measures to ensure that the recipient protects your Personal Information adequately in accordance with this Privacy Policy. These measures may include the following permitted in Articles 45 and 46 of the General Data Protection Regulation (“GDPR”):
If you have a user account for the Services you may review and edit any personal data you have supplied to us in your user profile. If you do not have a user account, or if you have questions about your account information or other personal data please contact us by email at info@uxarmy.com
Individuals have certain statutory rights in relation to their personal data. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below.
Please note that we may ask you to verify your identity before taking further action on your request. Additionally your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep.
You have the right to be provided with information about the data we hold, our data processing activities and whether we transfer personal data outside of the EEA, along with the methods we use to safeguard such data.
In some jurisdictions, applicable law may entitle you to request copies of your Personal Information held by us.
You have the right to ask us to correct inaccurate, out of date or incomplete Personal Information concerning you (and which you cannot update yourself within the Services).
We generally retain any Personal Information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the Services to you, you can request that we erase your
Personal Information and (if you have one) close your user account. Please note that if you request the erasure of your Personal Information:
In some jurisdictions, applicable law may entitle you to request UXArmy not to process your Personal Information for certain specific purposes where such processing is based on our (or another party’s) legitimate interests. If you object to such processing UXArmy will no longer process your Personal Information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.
You may be entitled to request copies of Personal Information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible). This right only applies where we use your Personal Information on the basis of your consent or performance of a contract; and where our use of your information is carried out by automated means.
Additionally, you may choose to unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
UXArmy will be the controller of personal data provided to, or used in connection with our Services, as described in this Privacy Policy. To the extent that we act as a data processor on your behalf in connection with the performance of our Services.
If you wish to make any changes or in general manage your data stored with us, you can duly fill up the Data Subject Request Form and send it via email to us at info@uxarmy.com.
Individuals who meet the requirements for contract competence as stated in the Singapore Contract Act are permitted to access, use, and register on the website in order to access and utilize the services. If as a minor you would like to use the Website and/or Services, such usage will be granted to you upon your legal guardian or parent(s) reviewing these Terms and agreeing to be bound by them. Furthermore, UXArmy shall not be liable or responsible for any errors or incomplete information that you give, or if it is found that You are under the age of eighteen (18) and that your parent(s) or legal guardian has not approved the Terms.
UXArmy reserves the right to amend, modify, add, delete or remove any portion of this Privacy Policy as required under any applicable law from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and update the “last modified date” when we do so. Usage of your Personal Information shall be governed by the last updated or revised Privacy Policy which shall be available on the Website. Your continued use / access / browsing of the Website and/or Services after any such amendment or modification signifies your acceptance to such amendment or modification. We would encourage you to review our Privacy Policy to stay informed.
If you disagree with the changes to this Privacy Policy, you should deactivate your registered account for the Services, or otherwise cease to use / access / browse the Website and / or the Services.
Although we are committed to maintaining your privacy, we can not guarantee that any of the information you provide, including Personal Information, remain private at all times or that it will not be subjected to in ways that are not outlined by this Privacy Policy.
You assume all responsibility and risk for: (i) your use of the Website and/ or Services; (ii) use of the internet generally; (iii) the information you provide or access; and (iv) your conduct on and off the Website.
Additionally, we disclaim all liability for any actions taken by third parties with respect to your information or personal information that you may have given them by accessing or visiting Third Party Links, or by using integrations. You can get apps and custom apps through the marketplace or other forums where applications are developed for the Service(s). In the event that you use Third Party Links or have any other interactions with such third parties, UXArmy will not be held liable.
This Privacy Policy shall, in all respects, be governed by and construed in all respects in accordance with the laws of Singapore. The courts in Singapore, shall have exclusive jurisdiction in connection with any dispute arising out of or in connection with these Terms.
UXArmy Pte Ltd (uxarmy.com) is registered in Singapore as a Private limited company with number 201215538H.
Please feel free to contact UXArmy if you have any questions about this Privacy Policy or complaints about our practices relating to your Personal Information, or if you are seeking to exercise any of your rights described in this Privacy Policy, you may contact us at info@uxarmy.com or write to our Data Protection Representative at the mailing address below:
UXArmy Pte Ltd,
14 Robinson Road #08-01A
Far East Finance Building
Singapore 048545
This document was last reviewed and updated on June 25, 2024.
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