Card Sorting is a very useful technique for building a user friendly information architecture. It helps you understand the user’s view and helps you organize content so that it suits your user's mental models.

Different people notice different things, and therefore, as UX Designers, we should seek to broaden our horizons as much as we can, and get a better understanding of the different perspectives of other people.

Users tend to follow their instincts or habits whenever they are trying something new. How can Designers influence and persuade people to make certain decisions while still being ethical?

There’s a lot to unpack on inclusivity with research and design. The conversation around it doesn’t have to be complicated, it just has to be intentional. Reframing your process with an intersectionality thinking framework helps you better understand beyond the pain point of a user journey but also recognises a person, group of people, or social problem as affected by a number of discriminations and disadvantages. 

Note-taking is deceptively simple, but takes effort to properly conduct. It takes responsibility for your own notes and cooperation with other note takers for a research session to be truly fruitful.

A UX Researcher's toolbox includes a variety of frameworks and methodologies to get the job done. What sets great researchers apart from others is knowing how to use these tools effectively. Here’s how you can be prepared throughout the stages of user interviews.