There’s a lot to unpack on inclusivity with research and design. The conversation around it doesn’t have to be complicated, it just has to be intentional. Reframing your process with an intersectionality thinking framework helps you better understand beyond the pain point of a user journey but also recognises a person, group of people, or social problem as affected by a number of discriminations and disadvantages. 

Note-taking is deceptively simple, but takes effort to properly conduct. It takes responsibility for your own notes and cooperation with other note takers for a research session to be truly fruitful.

A UX Researcher's toolbox includes a variety of frameworks and methodologies to get the job done. What sets great researchers apart from others is knowing how to use these tools effectively. Here’s how you can be prepared throughout the stages of user interviews.

Pre-CNY 2021, we were lucky to catch up with UX Designer and Researcher Ms Shiyun Lim in Singapore. Shiyun has worked with major Brands such as Zendesk and SP Digital. In this interview, Shiyun shared her views about User Research and Remote User Research in detail. We could not have asked for more as our CNY gift.

Interning at UXArmy has helped me to grow as a researcher designer, as I got to learn new things out of school, such as the process of recruitment for projects, reading and constantly improving myself, learning more about UX, also experiencing how it’s like to work and interact with clients in the industry. I got to know more about how to communicate with people and clients, learning how to work on projects, understanding the basic requirements, as well as how to handle it with the guidance of the team at UXArmy.

Design thinking brings designers and other stakeholders to a common thinking and doing platform without having them to learn new skills like user research and interaction design. Due to continuous and active involvement in the co-creation, the natural commitment of stakeholders is easier to achieve thereby, making product innovation effective and not necessarily incremental.