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Remote User Interviews & Focus Groups

Conduct 1:1, dyad, or triad interviews, or host focus groups with up to 10 participants to dive deep into user needs. Maximize your time with up to 3-hour sessions, share up to 3 screens simultaneously & collaborate with hidden observers for more insights.

Already using tools like Zoom? Import recordings into DeepDive® to centralize your research. With built-in transcription, translation, and analysis tools, streamline your process—all in one platform.

Key things to know

Maintain continuity with two moderators and invite up to two interpreters for real-time translations

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Let Hidden Observers join the chat behind the scenes with silent group chat invisible to the participant

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Easily import sessions, start new ones from specific projects, and access everything in one organized library

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Quickly create video clips and highlight reels for key insights. Tag moments for faster insights and seamless sharing with your team

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Grant Participants and Observers secure, one-time access links. Reset anytime for added security

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Get real-time speech-to-text transcription and translations in 15+ languages

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Notes auto-consolidate and are time-stamped to match the session’s recording

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Observers can join from desktop or mobile, while participants can switch to mobile for device testing

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Work with your own participants or pick from UXArmy’s user panel for local targeting

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Pause and resume recording as needed, receiving one clean video file for seamless session review

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Key things to know

checked  
Maintain continuity with two moderators and invite up to two interpreters for real-time translations
checked  
Let Hidden Observers join the chat behind the scenes with silent group chat invisible to the participant
checked  
Easily import sessions, start new ones from specific projects, and access everything in one organized library
checked  
Quickly create video clips and highlight reels for key insights. Tag moments for faster insights and seamless sharing with your team
checked  
Grant Participants and Observers secure, one-time access links. Reset anytime for added security
checked  
Get real-time speech-to-text transcription and translations in 15+ languages
checked  
Notes auto-consolidate and are time-stamped to match the session’s recording
checked  
Observers can join from desktop or mobile, while participants can switch to mobile for device testing
checked  
Work with your own participants or pick from UXArmy’s user panel for local targeting
checked  
Pause and resume recording as needed, receiving one clean video file for seamless session review

How it works on our platform

how it works
how it works

Resources

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A guide for user interviews

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Probing methods in user interviews

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Recruit participants for user interviews with UXArmy team

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